Robb, Patrice and Tracee,
 
I wanted to write you a quick note about the excellent people who have worked with us in getting TrialWorks up and running at our new office. 
 


Paola was a delight to work with in getting data transferred over and setting up the program to meet our needs.  She made sure to keep me on track, and made sure I got the things done that I needed to do. 
 


Krizia was persistent – she chased me down to get all of the paperwork done – always with good humor.
 


Eric was great in walking us through the administrative training and also in training our people in the office.  He continues to be an excellent resource.
 


Last, but certainly not least, David has been responsive, reliable and most importantly, effective at handling our technical issues – including diplomatically addressing our occasional “user errors.”
 


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We implemented TrialWorks in 2006 and the real value of TrialWorks goes beyond the features and benefits of the product –it’s the people behind the software that make the difference.  I consider Lawex Corporation to be a vital partner to success of the Ratzan Law Group. Their team is also responsible for managing my network infrastructure. I rely on them daily to efficiently run my network so that I can seamlessly work on my cases in TrialWorks from anywhere in the world as long as I have an internet connection.

Stuart Ratzan, Esq.
Ratzan Law Group
1450 Brickell Avenue, Suite 2600
Miami, Florida 33131
Tel: 305-374-6366
Fax: 305-374-6755

Our firm began using TrialWorks just over four years ago.  We had never utilized a case management system before, so this was a big change for our office. Our transition to a paperless environment was slow at first, but TrialWorks gave us the flexibility to use as little or as much of its functionality as we wanted.  What was great about the program was that we were able to move our entire practice—really, everything we do on a daily basis—to this new software at our own pace and still feel like it was instantly a good investment.

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