This week we will resume our upgrade and expansion project. There are two upcoming interruptions in service. The first is Thursday (January 12, 2010) about 8:30 PM in which a software update will require the momentary shutdown of the Hosted Premium dedicated terminal servers. The outage will last under an hour and systems will resume normal operation.
The second will encompass remaining maintenance operations for the storage system that suffered a hardware fault last week. This will include a late night Friday (January 13, 2010) restart/maintenance which will bring down most systems for approximately 3 hours. Additional backups will be done over the course of the weekend which may affect performance of some systems. We will also perform random maintenance operations on specific customer accounts.